Action
Reset Secure Password
Download .mdSend a password reset link to the email address associated with the given Contact ID.
Identity
| Field | Value |
|---|---|
| Master label | Reset Secure Password |
| Local developer name | ResetSecurePassword |
| Source template | SvcCopilotTmpl__ResetSecurePassword |
| Invocation target | SvcCopilotTmpl__ResetScrPassword |
| Invocation target type | flow |
| Confirmation required | true |
| Show in progress indicator | true |
Purpose
Send a password reset link to the email address associated with the given Contact ID.
Used by
- AccountManagement —
ResetSecurePassword_179KY0000000OtV
Prerequisites
- The customer must be verified by Service Customer Verification. The
verifiedContactIDinput is intentionally not user-supplied — it must come from the verified session. - The planner must obtain explicit user confirmation before invoking (
isConfirmationRequired = true).
Inputs
| Name | Type | Required | User input | PII | Description |
|---|---|---|---|---|---|
verifiedContactID | text | Yes | No (planner-piped from verification) | No | Contact record ID for which to reset the password. |
Outputs
| Name | Type | Displayable | Used by planner | Description |
|---|---|---|---|---|
outcomeMessage | text | Yes | Yes | Message that lets the customer know whether the password was successfully reset. |
Dependencies
- Flow
SvcCopilotTmpl__ResetScrPasswordinstalled. - Experience Cloud / community user provisioning aligned with the contact (the flow typically calls the standard reset-password mechanism).