Action
Finalize New Delivery Time
Download .mdUpdates the scheduled delivery time to the time slot selected by the customer.
Identity
| Field | Value |
|---|---|
| Master label | Finalize New Delivery Time |
| Local developer name | FinalizeNewDeliveryTime |
| Source template | SvcCopilotTmpl__FinalizeNewDeliveryTime |
| Invocation target | SvcCopilotTmpl__FinalizeDeliveryTime |
| Invocation target type | flow |
| Confirmation required | true |
| Show in progress indicator | true |
Purpose
Updates the scheduled delivery time to the time slot selected by the customer.
Used by
- DeliveryIssues —
FinalizeNewDeliveryTime_179KY0000000OtR
Prerequisites
- Customer must be verified through Service Customer Verification.
- A slot must have been displayed via
GetDeliveryTimeSlotsand selected by the user. - Explicit user confirmation required.
Inputs
| Name | Type | Required | User input | PII | Description |
|---|---|---|---|---|---|
contactRecord | recordInfo (Contact) | No | No (planner-piped) | No | Contact record associated with the identified customer. |
dateTime | dateTimeString | Yes | No (planner-piped from slot selection) | No | Order delivery time slot selected by the customer. |
Outputs
| Name | Type | Displayable | Used by planner | Description |
|---|---|---|---|---|
outcomeMessage | text | Yes | Yes | Result message confirming whether the delivery time was successfully finalized. |
Dependencies
- Flow
SvcCopilotTmpl__FinalizeDeliveryTimeinstalled. - Edit permission on the order/delivery scheduling record for the bot user.