Action

Get Delivery Time Slots

Returns a list of available time slots to schedule a delivery.

Identity

Field	Value
Master label	`Get Delivery Time Slots`
Local developer name	`GetDeliveryTimeSlots`
Source template	`SvcCopilotTmpl__GetDeliveryTimeSlots`
Invocation target	`SvcCopilotTmpl__GetDeliveryTimeSlots`
Invocation target type	`flow`
Confirmation required	`false`
Show in progress indicator	`true`

Purpose

Returns a list of available time slots to schedule a delivery.

Used by

DeliveryIssues — GetDeliveryTimeSlots_179KY0000000OtR

Inputs

Name	Type	Required	User input	PII	Description
`date`	date	Yes	No (planner extracts)	No	Desired date identified by the customer to schedule a delivery.

Outputs

Name	Type	Displayable	Used by planner	Description
`AvailableTimeSlots`	text	Yes	Yes	Time slots available on the date identified by the customer.

Downstream

The selected slot is consumed by FinalizeNewDeliveryTime.

Dependencies

Flow SvcCopilotTmpl__GetDeliveryTimeSlots installed.
Whatever scheduling object/service backs the flow (Field Service / custom slot model).

Used in 1 agent

Agent

Fan Agent (Nacho Fan Agent)

**Description**: Deliver personalized customer interactions with an autonomous AI agent. Agentforce Service Agent intelligently supports your customers with common inquiries and escalates complex issues. The Laila instance is themed around fans of an event — its differentiator from a stock Service Agent is the **Premium Experience** topic, which lets a fan redeem points for better seats and notifies the operations team via Slack.

12 subagents20 actionsCalled from 1 subagent

Used by (1 subagent)

Delivery Issues

Addresses customer concerns related to delivery problems with an order, including late deliveries or scheduling changes.